1. Introduction
Piccozone Technologies ("we", "us", "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Piccozone News (news.piccozone.com).
By using our Platform, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number, and password when you register.
- Profile Information: Profile picture, organization name, and other details you provide.
- Payment Information: Billing address and payment details processed securely through Razorpay. We do not store your credit/debit card numbers on our servers.
- Communication Data: Messages, support tickets, and correspondence with us.
2.2 Automatically Collected Information
- Device Information: Browser type, operating system, device type, and screen resolution.
- Usage Data: Pages visited, features used, time spent, click patterns, and navigation paths.
- Log Data: IP address, access times, referring URLs, and error logs.
- Cookies & Tracking Technologies: We use cookies, local storage, and similar technologies to enhance your experience.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Platform and services.
- To process transactions and send related payment notifications.
- To create and manage your account.
- To send administrative information such as updates, security alerts, and support messages.
- To respond to your inquiries and provide customer support.
- To analyze usage patterns and improve user experience.
- To detect, prevent, and address fraud or technical issues.
- To comply with legal obligations and enforce our Terms.
4. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers (e.g., Razorpay for payment processing, AWS for hosting) who assist in operating our Platform, under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- Protection of Rights: To protect the rights, property, and safety of Piccozone Technologies, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS encryption.
- Access Controls: Strict access controls and authentication mechanisms for our systems.
- Secure Infrastructure: Our servers are hosted on secure, enterprise-grade cloud infrastructure.
- Regular Audits: We conduct regular security assessments and vulnerability testing.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in to your account.
- Remember your preferences and settings.
- Analyze traffic and usage patterns.
- Deliver relevant content and advertisements.
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some features.
7. Third-Party Services
Our Platform may integrate with or link to third-party services:
- Razorpay: For payment processing (Razorpay Privacy Policy).
- Google Services: Google Analytics, Google AdSense, and Google OAuth for authentication.
- AWS: Cloud infrastructure and media storage.
These third-party services have their own privacy policies. We encourage you to review their policies before providing any information.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Upon account deletion, your personal data will be removed within 90 days, except where retention is required by law.
9. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal retention requirements).
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-out: Unsubscribe from marketing communications at any time.
- Withdraw Consent: Withdraw consent for data processing where consent is the legal basis.
To exercise any of these rights, please contact us at news@piccozone.com.
10. Children's Privacy
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Your continued use of the Platform after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
